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    • Customer ratings 8.9 / 10
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Customer service form

Please fill in this form to submit a question regarding a vehicle previously rented with us.

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Please note: Due to the summer season, we are currently receiving more claims than usual, which means it may take longer for us to process your inquiries and/or claims. It's not uncommon during this time of year for claims to take 6-8 weeks to process. We apologize for any inconvenience and ask for your patience. Rest assured that our customer service team is working diligently to process claims as quickly as possible.
Insurance claim

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Contact information

Rental details

Required documents

Original voucher
Fuel receipt
Credit card statement: Show only the costs of the local rental company with the last four digits of your credit card number
Invoice/Final settlement
Completed refundable excess form (download here)
Rental agreement
Invoice for additional costs
Photos of the damage
Documents from the local rental company