Posts Tagged ‘rental cars’

Used car buyers unknowingly purchase ex-rentals

Wednesday, September 16th, 2009

A new report has revealed that several Peugeot drivers were shocked to find out the former owner of their vehicle was a rental company.

Some paid thousands of pounds over the odds after being informed that their car had a previous over, when in fact it was rented to many drivers.

Two British car hire giants have used a “front” and an abbreviated company name in order to disguise the previous owner on the registration documents.

Some customers were told that their vehicles were “fleet” vehicles or owned by manufacturers to later discover that their purchased car was one of over 400,000 ex-rentals sold each year.

An investigation is underway by the Office of Fair Trading into the £35 billion used car market, focussing on dealerships, and is preparing to publish new guidelines on when firms should be reprimanded for misleading buyers.

Experts have warned customers to maintain the attitude of ‘buyers beware’ and demand to know the previous history of the car prior to handing over the money.

One of the most controversial cases involved cars previously leased out by National Car Rental, owned by Europcar, Britain’s largest car hire company which has a fleet of 54,000.

The vehicle registration documents revealed that the name of the previous owner was Provincial Securities Ltd, which did no business.

One car buyer who unknowingly purchased a used rental car from an official dealership said that if he had known about the cars history, he would have been dubious about buying it, given the abuse rental cars get from their drivers.

A Liberal Democrat transport spokesman has described the business as shady and an attempted to get higher prices out of vehicles that have been driven by many people.  He believes that ex-rental cars should be clearly labelled.

On the other hand, he said that the replacement of the 1968 Trade Description Act by new consumer rules last year had caused confusion and needed to be clarified by the office of fair trading.

Europcar tells of strange items left behind

Tuesday, September 8th, 2009

A recent survey by Europcar has revealed that customers leave behind some pretty strange things, including furry handcuffs, a wheelchair, half a pint of lager, a false leg and a CD guide to speed seduction.

But it is expected that the occasional item would be left behind, given the size of Europcar which leases thousands of cars each day.

The survey revealed that the most common items found in returned rental vehicles were usually keys and mobile phones, but some of the rarer finds include a bagpiper’s black ostrich feather hat, a mannequin and even 4 dozen light bulbs.

Along with the bizarre missing items are the strange excuses customers come up with when faced with the prospect of paying for the damage on a hired car.   Some of the excuses are legitimate but downright unlucky, others border on absurdity.

One man had claimed that a horse leaned on the back of the car causing damage, whilst another said that a lion had attacked and damaged his bumper whilst visiting the Longleat Safari Park.  Another case includes a man who drove into the back of a woman’s rental car in Derbyshire, who said that he dropped his ice-cream, which led to the accident.

A spokesperson for Europcar says that there is never a dull day in the world of car rentals, and have gone to great lengths to return lost and missing items left behind in rental cars.

Plenty of rental cars still available in Madrid, Barcelona

Friday, August 28th, 2009

Despite widespread media coverage of car hire shortages affecting Spain, Madrid and Barcelona are still revealing strong numbers of bookings.

Although there has been a 10% drop in tourists to the Iberian Peninsula and car hire shortages in popular resort areas, the two major cities and Alicante have reported strong forecasts for the immediate future.

The financial crisis and lack of consumer spending power has resulted in a stronger position for internet search and compare sites to find their best car hire options.

As June saw supply fall short of demand across the country, with many customers left stranded without car hire, the following months paint a brighter picture for Spanish car hire companies.  The prior months had seen the tourist industry cut back on resources and car hire firms adjusting their capacity to cope with the anticipated decline in holidaymakers.

Travellers, however, are being much more careful when choosing their car hire, with many opting to use comparative sites to select their rental vehicle.

Car hire in Barcelona and Madrid are currently still available despite the number of tourists, as local operators expect positive results by the end of the summer tourist season.

With thanks to www.pr-inside.com for the above information. For more details please refer to their website.

Civil servants run up £88,000 in car hire fines

Wednesday, August 19th, 2009

Lazy civil servants in Wales have cost taxpayers more than £88,000 by not returning rented vehicles with a full tank of petrol, it has been revealed this week.

These latest revelations follow news in June of civil servants, working for the Welsh government, running up a £5 million in car hire bills.

Figures revealed under Freedom of Information laws have show that in 2004 staff working for the Welsh Assembly Government had incurred a £10,732 bill for failing to fill rental cars with petrol before returning them.  The following year the fines doubled to to £20,638, £16204 in 2007 and £20,932 last year.

AM Kirsty Williams, the first to expose the WAG’s car hire contract, called the fines as ‘shocking’, especially as families in Wales are having to tighten their belts due to the recession.

“People in Wales are have to balance their budgets and watch every penny, it is vital that Governments do the same,” the Welsh Liberal Democrat leader added.

The Tax Payers Alliance have also criticized the spending, calling it as ‘an outrageous cost for civil servant laziness’.

‘Too much is already spent on car hire and it seems that civil servants don’t care that taxpayers are picking up the tab for fines imposed for not refuelling.’

A spokesman for the WAG said this week reminded staff that the cars should be returned fully refueled, and that arrangements have been reviewed to keep car hire costs as low as possible.

Thanks to Wales Online for the above quotes.  For more information on this article please visit their website.

Surge in late bookings increase car hire costs

Monday, August 17th, 2009

Last-minute holidaymakers are pushing up the price for rental cars this summer, mostly in Spain and Portugal.

The price increase is primarily due to a shortfall in fleets, as companies have not been able to obtain credit to buy new cars this season, and due to a forecasted drop in demand.

The situation has forced some tourists to cancel their holiday plans rather than go ahead with plans without car hire.

“Every summer there is a seasonal shortage of rental cars,” Michael Taride, President of Hertz Europe, told Sky News.

“We are buying additional fleet and keeping and maintaining cars for a longer period of time to accommodate the increase in demand.”

Span has been worst affected by the crisis with some holidaymakers paying twice the amount to higher a car compared to the same period last year.

Italy, France and parts of the UK are also experiencing car hire difficulties.

£365 is the cheapest weekly car rental in the Spanish resort of Malaga, and a small van such as the Volkswagen Touran will be about£850 per week.

Back in May we announced that demand was down so we would reduce our fleets to give us more flexibility,” Avis spokeswoman Hilary White said.

Car hire companies predicted a slowdown in demand due to the recession and had chosen not to upgrade cars or fleets.

Thanks to Sky News for the above quotes.  For more information on this article visit skynews.com

Car rental company in China gears up for larger market share

Tuesday, July 28th, 2009

Although rental car agencies may be facing dismal times in the United States and Europe, there is hope that a new car rental agency venture from Shanghai China may succeed.  China’s eHi rental car company is a new business that might take off in China.  The company recently finished raising over $20 million dollars from private investors, and plans to make an initial public offering in 2011.

This bold move comes as rental car agencies in the United States, such as Hertz and Avis have laid off workers.  But observers say that China offers a very different market landscape that the United States.  President and co-founder of eHi Ray Zhang said in an interview that in the future, car owner ship in China will be restricted because of the lack of availability of space and antipollution measures in major cities.  Zhang is betting this will create a large market for rental cars in China.

Though the money raised will help eHi upgrade its fleet, the company still faces stiff competition from international and domestic rental companies such as Jinjiang, a state owned Rental Company.

Zhang points out that if eHi is able to secure a larger market share, it will have the potential boost profits to 100 million yuan.

Thanks to www.reuters.com for the above quotes, for more information visit their website.

US car rental companies buying more foreign cars

Friday, July 24th, 2009

In further bad news for US automakers, it was revealed that American car rental companies are nixing American made cars and are buying more than half of their fleets from foreign car makers. The big three US automakers, General Motors, Chrysler, and Ford, have finally lost market share to the Far East manufacturers, Nissan, Toyota, and Honda.

This represents a huge shift in fleet buying trends over the past three years. In 2006 American made vehicles accounted for more than 80% of the rental fleet. Those numbers have been steadily decreasing ever since. Last year the number was down to around 66% of the fleet being comprised of American made cars.

“It’s amazing how things turn around. It used to be you’d never see foreign cars in fleets, but the companies re-examined their businesses and decided to embrace non-US brands,” commented Neil Abrams, a rental car expert.

It appears that Nissan is the big winner in the trend shift. In today’s rental car market the Nissan Altima is king, having dethroned the Chevy Impala as the most popular selling rental car in America. In addition, Hertz, who used to prefer the Ford brand, now has more Nissans in the fleet than Fords.

Thanks to www.chicagotribune.com for the above quote. For more information on this story please visit their website.

Saudi car hire fees to remain stable

Friday, July 17th, 2009

In welcome news for travelers to Jeddah’s Summer Festival, rumors have been quashed that car-rental agents in the area would be increasing their prices during the three months of the festival.  It had been feared that rental car companies would be taking advantage of tourists coming into the area for the religious festival.

Earlier this week officials from the Jeddah Chamber of Commerce and Industry got together with the Jeddah director of transport for a meeting with car hire operators in the area.  It was decided that no price rises in car rental fees will be allowed during the time period of the festival, which started on July 16.

“We have an effective agreement between the JCCI and the Transport Administration to resolve all the outstanding problems faced by car rental companies. I think such periodic meetings are very fruitful and productive,” said Saeed Ali Al-Bassami of JCCI.

Currently, an economy class rental car goes for around SR70, while a luxury class vehicle hires out for approximately SR1900.

The two holy mosques near Jeddah attract thousands of pilgrims all year round, but the numbers swell during the Jeddah Summer Festival producing a significant increase in income for the area.

Crete Car Hire by Eurocar marks 50,000th customer

Thursday, July 16th, 2009

Eurocar, a car hire company based in Crete, celebrated their 50,000th customer recently.

Ever since the company was founded it has experienced a steady increase of customers from all over Crete. As a result, the car hire firm has firmly established itself as an important player in the island’s car rental market. (more…)

Hertz announces profitable second quarter

Wednesday, July 15th, 2009

www.hertz.com

In refreshing news for the economy, Hertz, a world leader in car rental, has announced a profitable second quarter and that rental car demand is stabilizing. The car rental giant reported earnings of close to 10 cents a share for the quarter.

At the outset of the economic crises, Hertz posted two disappointing quarters of consecutive losses causing worry throughout the industry. (more…)