Posts Tagged ‘quotes’

World’s largest hotel group predicts slow recovery

Wednesday, August 12th, 2009

The world’s biggest hotel group, Intercontinental Hotels, has reported that it has seen virtually no sign of recovery, and it could take years for trade to return to the levels it once was.

The group, which operates both the Crowne Plaza and Holiday Inn brands, said that the recession was continuing to have an effect on travel budgets.

Operating profits fell 38% to $179 million in the first half of this year.

The group said that while occupancy levels were evening out, room prices were under pressure.

“We can’t see any sign of recovery and it could be two years before we get back to levels of travel we were at before,” said chief executive Andrew Cosslett.

“This is one of the toughest years on record with little respite and it will continue to be challenging this year and into next.”

The group added that while reservations for July had benefited from improved demand from leisure travellers, it could not predict future booking trends.

The Intercontinental group has 4,300 properties worldwide consisting of over 630,000 rooms.

Thanks to BBC news for the above quotes.  For more information on this article visit www.bbcnews.com

Passengers ‘horror’ 9 hours on plane

Tuesday, August 11th, 2009

A three hour flight turned into a nine hour ordeal, as passengers aboard ExpressJet 2816 told of their horror of being confined all night in a small plane after a series of problems.

The ExpressJet flight 2816 from Houston to Minneapolis should have taken three hours, but the aircraft was forced to divert to Rochester where 47 passengers then spent the night trapped inside a plane, complaining of foul over-used toilets and screaming babies.

Passengers couldn’t believe that the airline was unable to work out an alternative besides keeping passengers on the plane for such a long time.

“It’s not like you’re on a (Boeing) 747 and you can walk around,” passenger Link Christin said.

“This was a sardine can… It was a nightmare.”

Spokesperson for the airline, Kristy Nicholas, said the flight suffered a series of problems, as the crew reached maximum work hours, forcing another crew to be flown in.  Passengers were not allowed into the airport as security screeners had gone home.

Mr Christin said that passengers were not given any food and had to put up with crying babies and smelly toilets.

“The smell of the bathroom was getting worse, the smell of the babies was getting worse,” he said.

The passengers finally made it to Minneapolis approximately 11 hours late.

ExpressJet have apologised for the incident.

Thanks to news.com.au for the above quotes.