Posts Tagged ‘Hertz’
Tuesday, January 26th, 2010
Those deciding to rent a car for their holidays have been advised to read and understand the terms and conditions outlined in the hire contract before committing their signature to the dotted line. Recent research by Which? Holiday has found that many car hire companies are severely lacking in the amount of information they offer up to customers before they hand over the keys. Researchers at Which? Holiday looked at eight car hire companies at Heathrow and Charles de Gaul and came up with some worrying results. When trying to examine the contractual terms and conditions on the websites of both Avis and Enterprise they could find nothing. Limited information was found on the websites of Budget, National and Alamo. A lack of information about the total cost of hiring a car from some of the companies meant that it was not possible to do an accurate price comparison because no information was given about the price of waivers or extra costs.
A spokesperson for Enterprise reportedly told the research team that their website was merely a tool for booking a vehicle and that the transaction as well as terms and conditions being made available would take place at the booking desk. National and Alamo also allegedly said that customers should not compare waivers and insurance cover on price alone because their levels can vary.
Hertz, Europcar and Enterprise all told Which? Holiday that the clause in their contracts making the hirer of a vehicle responsible for paying the full price of that vehicle in the event that they cannot produce the keys after the car has been stolen is a way of preventing fraud and negligence. They said that there were circumstances where exceptions would be made.
Tags: Alamo, Avis, Budget, car hire, car hire companies, car rental, Charles de Gaul, Enterprise, Europcar, Heathrow, Hertz, holidays, National, rent a car, Which? Holiday
Posted in Car Rental News | No Comments »
Friday, January 15th, 2010
One of the world’s leading independently owned chauffer services has teamed up with one of the world’s biggest car hire companies in a move that is aimed at offering the customers of both a wider range of vehicle rental solutions. Dav El is an American based service which provides high end luxury vehicle to those who are attending group meetings, functions and conventions. Its fleet consists of Cadillac sedans, stretch limousines, SUVs and minibuses and it has offices in more than 550 cities around the world. With around 15,000 vehicles Dav El offers customers in almost every city the opportunity to hire a luxury vehicle along with a professional driver for any need.
Dav El’s president and CEO, Scott A. Solombrino said that he was pleased that his chauffer service will now offer extra travel options for Hertz customers. He also said that the partnership would provide Dav El with the opportunity to grow its brand around the world.
Mark P. Frissora, President and CEO at Hertz said that a partnership with one of the world’s leading chauffer companies would mean that Hertz is now able to offer its customers yet another option when it came to renting a vehicle. He also said that the fact that Dav El was already well established in many cities around the world would compliment the fact that Hertz has already established itself as one of the world’s major car hire brands. Hertz currently offers vehicle hire solutions in more than 145 countries around the globe.
Tags: car hire, car rental, chauffer, Dav El, Hertz, luxury vehicle, stretch limousines
Posted in Car Rental News | No Comments »
Wednesday, December 16th, 2009
Online searches for car hire related websites steadily declined throughout the year’s third quarter according to reports compiled by one of the U.K.’s leading internet search agencies. Greenlight announced in its Car Hire Sector Report - Q3 2009 that September searches were down 25% on August and 34% on July. Greenlight’s independent report also found that a number of the big players in the car rental sector had slid down the rankings of most searched for on the web by potential customers.
September’s report showed that the three most popular searches by people looking for car hire related sites were: Car hire, which made up 13%, Car rental making up 5% and Car hire UK taking 3%.
The Greenlight study also looked at the visibility of car hire firms on the web in terms of how many times a key word was used in a search and the respective positions they held on page one of Google. The three most visible car hire websites according to the Greenlight team were CarRentals (54%) Travelsupermarket (40%) and Easycar (32%). Falling down the rankings were AnyCarHire and EuropCar who both lost out to the more aggressive marketing tactics of both Hertz and Enterprise. Avis meanwhile stayed in it second quarter position being visible to only 21% of car hire related online searches in September.
Greenlight’s CEO, Warren Cowan said that achieving the top rankings in the car hire sector was incredibly difficult in such an aggressive market like car hire. He pointed out that it was a market where everyone was in direct competition with everybody else.
Tags: Avis, car hire, car hire UK, car rental, CarRentals, Easycar, Enterprise, Europcar, Google, Greenlight, Hertz, internet search, Online searches, Travelsupermarket
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Thursday, December 3rd, 2009
Discover The World Marketing (DTWM) has announced that it will be looking after the itineraries of Hertz Rent A Car customers travelling to India for a self drive holiday. DTWM already looks after the Hertz self drive itineraries in a number of countries including South Africa, Australia, New Zealand, the U.S. and Switzerland.
Country Director- India DTWM, Mark Mendes says that they will be providing customers with two types of service. One will be a complete itinerary for drivers including hotels in which to stay and the other will be a less formal suggestion of routes customers would most enjoy driving. He says that it is not the intention of DTWM simply to supply customers with a rental car but rather to provide a concept. He points out that many self drivers are still looking for an adventure when they go on holiday and that is what DTWM wishes to provide.
As well as providing customers with exciting itineraries DTWM intends to offer defensive driving courses so that drivers can familiarize themselves with the different rules of driving around the world. In India the course will be in association with the Automobile Association of India and will take place over a few days for the basic course running up to fifteen days for the more advanced course. Mendes says that it is extremely important for drivers to get some experience in driving defensively especially when they are driving on the opposite side of the road than they are used to.
Tags: Automobile Association of India, Discover The World Marketing, Hertz, Hertz Rent A Car, rental car, self drive
Posted in Car Rental News | No Comments »
Wednesday, December 2nd, 2009
Hertz Global Holdings has just announced the name of the man who will be taking the helm of Connect by Hertz, the company’s car sharing arm. Senior vice president of global sales, Robert J. Stuart is now the man in charge. As well as this announcement Hertz have said that senior director of global car sharing, Griff Long will extend his responsibility for Connect by Herz from North America to include operations in Europe. He will answer to Robert J. Stuart.
Connect by Hertz was launched by the company at the end of 2008 in an attempt to tap into the car club market. Customers can now take advantage of hourly rates which include fuel, 180 free miles-per-day, top of the range satellite navigation systems, comprehensive insurance cover and 24-hour-a-day roadside assistance. The scheme has already rolled out in London, New York and Paris as well as across a number of university campuses in the U.K. and the U.S.
Chairman and C.E.O. at Hertz, Mark P. Frissora said that now Connect by Hertz had successfully been launched the company needed to concentrate on expanding the car club’s membership and making sure that customers were satisfied enough to keep coming back. Mr. Frissora said that the appointment of Mr. Stuart would mean that the global Hertz sales force could be directed at growing Connects presence in the car sharing market. He continued that by doing this it would allow Hertz to make more informed decisions about which areas of the car sharing market to invest in based on customer demand.
Tags: car club, Connect by Hertz, global car sharing, Hertz, Hertz Global Holdings, Mark P. Frissora, Robert J. Stuart
Posted in Car Rental News | No Comments »
Wednesday, November 11th, 2009
As it becomes more and more necessary for the individual to play their part in looking after the environment, so to is the travel industry taking greater steps to play its part. Car hire firms along with hotel chains and airlines are now making going greener a major part of their company policies. Car rental outlets throughout the world are now offering customers the opportunity to do their bit by providing fleets of hybrid cars as a way of saving fuel along with reducing emissions that damage the environment. Enterprise, Budget, Avis and Hertz already hire out a large range of vehicles especially designed to reduce a driver’s impact on the planet. Although at present they may cost a little more to run it is expected that over time as these vehicles become standard prices will drop.
Major aircraft manufacturers are also realizing that by producing planes that are more efficient they are helping to reduce the impact on both the environment and the wallets of the airline companies. Boeing has already shown that its new 787 is more efficient than most other large aircraft by around twenty percent. This added to initiatives by companies such as British Airways, Southwest, Continental and Singapore Air to recycle more materials and use more efficient bio-fuels is already having a more positive impact on the environment.
Greener designs, recycling programs, water and energy saving initiatives along with the use of electricity saving light bulbs are now measures that have become standard across many major hotel chains. Customers who wish to do their part in reducing their impact on the planet’s environment now have few excuses not to do so.
Tags: Avis, boeing, British Airways, Budget, car hire, car rental, continental, Enterprise, green, Hertz, hybrid cars, southwest
Posted in Health & Environment | No Comments »
Tuesday, November 10th, 2009
After thirty-three years with the company Joseph R. Nothwang will be leaving his senior executive position as President of Hertz Global Holdings in the Americas in December when Scott P. Sider will step into his shoes. Sider currently holds the position of president of off-airport operations.
Sider’s new title of Executive Vice President and President, Car Rental and Leasing The Americas will be effective as of December 12th. Since joining Hertz in 1983 Scott P. Sider quickly rose to the position of Manhattan Area Manager. Before being given his current title he has looked after various regions such as West Central, New England and the largest region in the Hertz car rental network, the Western Regions.
Head of Hertz Global Holdings, Mark Frissora said that Mr. Sider’s appointment as president would allow the company to build on the excellent achievements of Mr. Nothwang. He said that Mr. Sider’s management experience and ability to generate profit growth and revenue along with his team building abilities made him the right man for the job. He went on to say that he had the utmost confidence in Mr. Sider to build the business across the Americas.
Michael Taride is now set to take over Hertz car rental and car leasing businesses in the Asia/Pacific region. Mr. Taride moves over from his position as executive vice president and president for car rental and car leasing in Europe, The Middle East and Africa. His new responsibilities will cover the territories of New Zealand, Australia, India and China.
Tags: car hire, car rental, Hertz, Hertz Global Holdings, Mark Frissora, Scott P Sider
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Wednesday, October 7th, 2009
In a complaint put forward last Friday at the Bergen County Superior Court in New Jersey, Car hire firm Hertz has alleged that Audit Integrity Inc and its chief executive Jack Zwingli defamed the company and trade libel over a report released on September 15 that included Hertz among 20 companies that were likely to declare bankruptcy within 1 year.
Chief executive of Hertz, Mark Frissora, issued a statement saying the lawsuit was an appropriate response to the publication of false and harmful material about the car hirecompany.
Hertz shares have been on the rise lately on the New York Stock Exchange. Audit Integrity launched the report issued on September 16, with Zwingli discussing the report the following day on the CNBC television network, owned by General Electric.
The company has said that the assertion disseminated by defendants in their public statements was that Hertz lacks integrity, lied to shareholders and others, engaged in fraudulent financial reporting and was heading for bankruptcy.
The car hire firm is seeking financial damages including punitive damages and a retraction. According to Audit Integrity’s website, the company provides accounting and governance risk analysis, using proprietary modelling that detects and measures fraud and transparency-related risks in over 8,000 public companies.
Tags: audit integrity, car hire, Hertz, libel
Posted in Travel News | No Comments »
Thursday, September 17th, 2009
US Car hire giant Dollar Thrifty has announced plans to close a further ten outlets in the rest of this year, as part of a plan to cut under-performing and unprofitable locations.
The company said it did not anticipate any restructuring charges related to the closure of the outlets, and did not incur any major restructuring charges linked with previous closures.
The car hire firm has already closed about 115 corporate-owned locations in the US and Canada since October last year and has said that the locations represented 4 percent of the 2008 rental revenue.
Almost all major car hire firms such as Dollar Thrifty, Hertz and Avis Budget have been affected by the slowing economy as customers, especially business travellers, cutting costs which means lower rental volumes.
Chief Executive of Dollar Thrifty, Scott Thompson, said that he did not anticipate any further closures in the future period.
Tags: Avis, business travellers, dollar thrifty, Hertz, rental revenue
Posted in Travel News | No Comments »
Thursday, August 27th, 2009
As small to medium sized companies focus on cutting costs, Europcar, a major UK car hire company is helping businesses keep car hire costs affordable during the current economic climate.
Europcar has introduced a new pay as you go system that allows businesses to hire cars or vans without the being tied into long term contracts.
The new pay as you go system will create tailored solutions for occasional to frequent car hirers, who can book on the website with a credit card, and allows customers to pre-pay for the car hire which guarantees a cheaper rate than paying on arrival.
Catriona Lougher, Marketing Director of Europcar said: “Crucially we have removed potential barriers such as credit checks and improved access to vehicles with free delivery and collection for less frequent customers to make car and van hire much more convenient.”
Europcar has also streamlined the hiring of vehicles for frequent users of car hire who want the certainties of fixed rates, allowing for businesses to budget their car hire costs throughout the year, with monthly invoicing and reduced rates for long-term hire.
Ms Lougher continued by saying: “The key point is that through these tailored solutions, business have access to the UK’s biggest car and van hire fleet, supported by the strongest rental network in the UK providing the flexibility and choice of vehicles to suit the job
Quotes from Europcar.co.uk. For more information visit their website.
Tags: car hire, car hire company, Hertz, uk
Posted in Travel News | No Comments »
