Former transport secretary Ruth Kelly has received an apology from Europcar after she was incorrectly charged more than £1,000 for problems with her hire car.
Car hire giant Europcar reimbursed Ms Kelly 1,341 euros as well as 47.70 euros for petrol following the incident which occurred when the Labour MP was on holiday with her family in August.
Kelly was billed for almost £1,800 for alleged damage to a seven-seater Volkswagan Touran, which she hired in Avignon, southern France.
Shortly after hiring the car the tyres went flat and phoned Europcar’s assistance line which arranged for a taxi to take them to their destination and for a replacement car.
Ms Kelly was informed that there would be no charge for the service, but upon arriving in London, she was shocked to have discovered a £1,180 invoice.
Kelly, who resigned from Cabinet in September last year, said she was also charged for a tank of fuel despite the car being returned with a full tank.
Ms Kelly sent seven emails to Europcar and contacted them twice over the phone but was not satisfied.
Europcar has since said that the amount for the damage and petrol were made in error and would be refunded. The company has also waived the rental fee.



