Posts Tagged ‘car hire company’

Sixt launches African expansion

Wednesday, September 30th, 2009

Sixt car hire has announced the expansion of its international network of vehicle rental outlets into Africa, including Angola and Mozambique.

The new hire locations will be operated by experienced local franchisees, providing a total of seven outlets across Mozambique and a new terminal outlet at Luanda Airport in Angola.

Managing director of Sixt UK, Ian Lawrence said that as a recognised global brand, Sixt was continuing to drive international expansion, with rental demand remaining high across all markets.

He went on to say that Sixt is the first international car hire company to have a presence at Luanda airport and a number of outlets in both countries is likely to increase in the medium-term.

Sixt also operates with partner franchises in South Africa, Nigeria, Sudan, Kenya, Algeria, Egypt, Tunisia and Morocco.

Used car buyers unknowingly purchase ex-rentals

Wednesday, September 16th, 2009

A new report has revealed that several Peugeot drivers were shocked to find out the former owner of their vehicle was a rental company.

Some paid thousands of pounds over the odds after being informed that their car had a previous over, when in fact it was rented to many drivers.

Two British car hire giants have used a “front” and an abbreviated company name in order to disguise the previous owner on the registration documents.

Some customers were told that their vehicles were “fleet” vehicles or owned by manufacturers to later discover that their purchased car was one of over 400,000 ex-rentals sold each year.

An investigation is underway by the Office of Fair Trading into the £35 billion used car market, focussing on dealerships, and is preparing to publish new guidelines on when firms should be reprimanded for misleading buyers.

Experts have warned customers to maintain the attitude of ‘buyers beware’ and demand to know the previous history of the car prior to handing over the money.

One of the most controversial cases involved cars previously leased out by National Car Rental, owned by Europcar, Britain’s largest car hire company which has a fleet of 54,000.

The vehicle registration documents revealed that the name of the previous owner was Provincial Securities Ltd, which did no business.

One car buyer who unknowingly purchased a used rental car from an official dealership said that if he had known about the cars history, he would have been dubious about buying it, given the abuse rental cars get from their drivers.

A Liberal Democrat transport spokesman has described the business as shady and an attempted to get higher prices out of vehicles that have been driven by many people.  He believes that ex-rental cars should be clearly labelled.

On the other hand, he said that the replacement of the 1968 Trade Description Act by new consumer rules last year had caused confusion and needed to be clarified by the office of fair trading.

Amadeus voted best for car hire

Monday, September 14th, 2009

A recent survey has revealed that Amadeus Cars has been voted as the best resource for car hire.

The survey, conducted by ALTEN Ingeneria, which specialise in outsourced technology research, found that Amadeus was the best for car hire because of the sophisticated technology offered to the travel and tourism business.

The survey was aimed to find out which car hire firm offered the quickest and most efficient reservations service.  Such factors included call centre quality and ease with website bookings.  The survey found that Amadeus was well in front of the competition in this category.

Director of Amadeus Cars, Jerome Vanazza commented on how the study highlighted the good work the company has done to support travel agents during the difficult economic climate.  Amadeus Cars is able to increase the chance of securing a higher volume of car hire customers as the efficiency means a faster and cheaper service.

The survey took into account the timing of bookings, and found on average that Amadeus was 1 minute and 47 seconds faster than the competition, which due to the faster response time and higher level of productivity, is estimated at an annual saving of £80,000 to the company.

Car hirers urged to book now for 2010

Wednesday, September 9th, 2009

A North Cypriot car hire company is urging tourists to book their car hire now in order to guarantee an available vehicle for the 2010 holiday season.

Pacific Rent-a-Car has predicted a major shortage of vehicles which will make last minute bookings impossible as the company struggles with demand.

The news comes after statistics reveal a 15 percent increase in holidaymakers in Northern Cyprus, compared to a 30 percent drop in travellers to Southern Cyprus.  One of the reasons for this is because of the Turkish Lira which offers a better exchange rate over the Euro, which is the currency of Southern Cyprus.

The recession has hit the car hire industry, as a whole, but particularly in Cyprus, as many firms have gone out of business.  Also, car hire companies have been struggling to obtain bank loans, so many car hire companies have been unable to obtain credit to update or replace their fleet.

Pacific Rent-a-Car is presently offering customers an incentive of a 15 percent discount for early reservations as well as the peace of mind that the car hire is guaranteed, rather than arriving at the airport with no available vehicles.

Many experts are predicting a steep rise in the cost of car hire in 2010, something which has already been seen this year in Spain and Greece.  Holidaymakers planning to take advantage of car hire are strongly advised to book sooner, rather than later in order to avoid paying extortionate pricing or avoid missing out on a car altogether.

Employees made redundant as Irish car hire firm collapses

Thursday, September 3rd, 2009

Ireland’s oldest car hire company, Pembroke Services, was the latest victim of the tough market last week when it collapsed, forcing 19 staff redundancies.

Pembroke Services, which parent company is the Murray Group, was turned over to liquidators with debts of around £1.3 million.

The company has £400,000 worth of assets, but only 25% can be realised, as debts worth £1.25 million and £50,000 are owed to banks.

The company is a family run operation by Harold Thomas Murray and Harold John Murray, a father and son from Dublin.

The company experienced its first fatal blow earlier this year, losing a Europcar franchise.

An employee with the company said he was told in July that job cuts were inevitable, however didn’t hear from administrators until early last month. 

He said that stuff had been given no pay or redundancy entitlements.

The parent company still has a significant amount of assets and has been implemented cost cutting measures, including cutting 40 jobs.

Europcar introduce ‘pay as you go’ scheme

Thursday, August 27th, 2009

As small to medium sized companies focus on cutting costs, Europcar, a major UK car hire company is helping businesses keep car hire costs affordable during the current economic climate.

Europcar has introduced a new pay as you go system that allows businesses to hire cars or vans without the being tied into long term contracts.

The new pay as you go system will create tailored solutions for occasional to frequent car hirers, who can book on the website with a credit card, and allows customers to pre-pay for the car hire which guarantees a cheaper rate than paying on arrival.

Catriona Lougher, Marketing Director of Europcar said: “Crucially we have removed potential barriers such as credit checks and improved access to vehicles with free delivery and collection for less frequent customers to make car and van hire much more convenient.”

Europcar has also streamlined the hiring of vehicles for frequent users of car hire who want the certainties of fixed rates, allowing for businesses to budget their car hire costs throughout the year, with monthly invoicing and reduced rates for long-term hire.

Ms Lougher continued by saying:  “The key point is that through these tailored solutions, business have access to the UK’s biggest car and van hire fleet, supported by the strongest rental network in the UK providing the flexibility and choice of vehicles to suit the job

Quotes from Europcar.co.uk.  For more information visit their website.

Court orders Dubai car rental company to return passport

Thursday, August 13th, 2009

A man who allegedly incurred over $1000 in traffic violations in Dubai has finally had his passport returned to him from a car hire company.

A court has ruled in favour of businessman deeming the passport as personal property and a necessary means of identification.

The 45-year-old Ibrahim Ahmed claimed the car hire company would not give back his passport after he allegedly accumulated over $1000 in fines while renting a car in Dubai from June 2008 until May this year.

Ahmed refused to pay the fees for the rental car but did not pay the fines that he incurred on the vehicle, as he did not believe he committed any traffic offences whilst driving the vehicle.  This led to the rental car company withholding the passport.

Car rental companies commonly keep customer’s passports as a bond, as it is believed that a credit card number could be easily cancelled.

Two court hearings followed, which both ruled in favour of Mr Ahmed, with Muraqqabat police ordered to obtain the passport from the car hire company and return it to the man.

Quotes from khaleejtimes.com.  For more information visit their website.

Car Hire Company Under Scrutiny For False-Advertising

Monday, August 3rd, 2009

Lombard Vehicle Management, trading as brandnewcars4less, is claimed to have misled customers offering prices that were not actually available, according to the advertising watchdog.

It was ruled that the company breached advertising standards after finance firms changed prices which led to a difference in price to the consumer by as much as £100.

The advertisements invited customers to “brand new cars 4 less” at “amazing prices” but it was found that none of the models matched the price as shown, with some models advertised as low as £100 per month.

The Advertising Standards Authority (ASA) was told by Lombard that the prices were accurate at the time the advert was published, and the differences were due to the finance companies which set the prices.

Lombard said that finance firms usually hold their prices for around three to six months but was forced to hold their prices for a much shorter period of time due to the current economic crisis.

The company proved that some customers were able to hire vehicles at the featured prices, but failed to provide evidence of whether the offer was available at the time of purchase.

The ASA has ordered that the advertisement must change from its current form.

Thanks to the RAC for the above quotes.