News

Holidaymakers to sue Thomas Cook

August 12th, 2009 Written by James DOWNIE

Travel company Thomas Cook is facing legal action after more than 15 holidaymakers experienced ‘hellish’ trips to Egypt earlier this year.

Those who stayed at the five-star Hauza Beach Hotel in Nabq Bay, Sharm El Sheikh claim that under-cooked food led to them suffering from severe gastric problems.

Legal action has already started against Thomas Cook, Directline Holidays, Lowcostbeds.com and Ramsey travels while investigations are underway against three other companies.

Law firm Irwin Mitchell, representing the holidaymakers, describe the five-star Egyptian hotel as an ‘insect-infested hell-hole’.

British couple David and Judith Harle from County Durham are among those taking legal action after paying over £2,000 for their holiday which left them feeling ill and with severe stomach ailments.

‘My symptoms were so bad and left me so dehydrated that I had to get an injection from the on-site clinic.’ Mr Harle said.

‘We were both then stuck at the hotel, just watching other people falling ill around us.’

A partner at Irwin Mitchel said: ‘We have received enquiries from more than a dozen other holidaymakers who travelled with several different travel companies and whose stories are similar to Mr Harle’s.’

‘We can’t stress enough how important it is for travel companies and hotels to take the health and safety of their guests seriously.

‘We have now started legal action against three different travel companies on behalf of a number our clients and we would urge these companies to accept liability quickly so that our clients can put this ordeal behind them.’

Thomas Cook claims that reports of illness are taken seriously and the matter is being fully investigated by their hotels and resorts team.

Quotes thanks to the Daily Mail.  For more information please visit their website.