News

Archive for July, 2010

Male drivers distracted by women’s summer outfits

Friday, July 30th, 2010

Research commissioned by an insurance company, which covers female drivers, has found that a high percentage of male drivers have problems concentrating during the hot weather. One of the main reasons given for a lapse in concentration was apparently women walking around in revealing outfits.

 

Researchers questioned more than 1,300 people and found that nearly 30 percent of the men who responded admitted to taking their eyes off the road when a woman in a skimpy outfit walked by. Men also admitted that the hot weather caused them to get frustrated and angry more easily with just over 20 per cent saying they were more prone to being aggressive while driving a vehicle in the summer.

 

Behavioural scientist, Donna Dawson, explained that in a confined space such as a car, testosterone levels can quickly increase causing men to become frustrated. She added that men were also more likely to display that frustration through aggressive behaviour. She went on to say that because men were easily distracted, posters of half naked models and attractive women walking around in summer outfits did not help.

 

Between June and August last year men made 16 per cent more insurance claims than women, according to Sheilas’ Wheels, the insurance company responsible for the research. Perhaps unsurprisingly, the survey showed that women were less prone to getting angry when behind the wheel and far less easily distracted by men in their summer outfits.

 

Only three per cent of the women who responded to the survey admitted that men in their summer clothes had ever caused them to be take their attention off the road.

Enterprise Foundation continues to support National Urban League

Thursday, July 29th, 2010

Enterprise Holdings has announced that it will be donating a grant of $3 million to the National Urban League through its philanthropic offshoot: the Enterprise Rent-A-Car Foundation. The grant, to be paid out over three years, was announced at a conference in Washington DC, where the Urban League was celebrating its centenary.

Enterprise has been a long-time partner of the National Urban League. In 2002, Andy Taylor, chairman and chief executive of Enterprise Holdings, joined the Urban League’s National Conference as its General Chairman. Enterprise was also responsible for underwriting a study by the Urban League, conducted in 2004, that looked at workplace diversity and employees’ attitudes to it.

By making its donation to the League’s Centre for Urban Leadership, the Enterprise Foundation will help with the administration of the organisation’s affiliates across the nation. The League’s main aim is to offer opportunities and empowerment to those growing up in underdeveloped communities throughout the US.

As well as announcing their donation, Enterprise will continue to celebrate the League reaching 100 by encouraging employees to sign up to its empowerment campaign. Enterprise will also join with the League’s other affiliates at the end of the month to celebrate Founder’s Day. This will be commemorated by a showcasing of various projects supported by the Urban League across the US.

Taylor said that Enterprise was proud to be a partner of the National Urban League and would continue to support the organisation’s efforts to change the lives of individuals as well as communities. The business community has a great ally in the Urban League, he added.

Hertz provides vehicles and equipment to help Gulf clean-up

Wednesday, July 28th, 2010

Hertz has announced that it has established a dedicated Gulf Coast Customer Care Centre in the Gulf of Mexico in order to assist people visiting the area to help with the clean-up find the right vehicle and the right equipment for the job. A team of customer care representatives will be on-hand to assist with finding the most appropriate vehicles and equipment as well as give out helpful advice.

Hertz chairman and chief executive, Mark P Frissora, said that as soon as the Gulf Coast tragedy happened, the company had people on the ground ready to assist in any way they could with helping to organise vehicle solutions for those coming into the area. He added that demand has been creeping up as the crisis has continued, and that the new Customer Care Centre would help cater to that demand.

He went on to say that Hertz has always been ready to cope with a catastrophe and confirmed that the firm had deployed people to the area from across the country. Hertz employees from places such as Las Vegas, Washington and Fort Myers are now assisting local management in getting vehicles and equipment to those who need it most.

Hertz has deployed several hundred additional vehicles to the region, including vans and SUVs. A number of these vehicles will be used by officials from the government, FEMA and the Coast Guard. Hertz says that its equipment arm has put in an order for $7 million worth of additional supplies.

Hertz Equipment Rental also intends to set up base-camps in Alabama and Florida to make getting vehicles and equipment to customers speedier and more efficient.

Enterprise and Eckoh continue to help customers locate outlets

Tuesday, July 27th, 2010

Leading car hire providers, Enterprise, has confirmed that it will continue to work with speech recognition experts, Eckoh, in providing its customers with an easy to use store location service. Through its EckohLOCATE system customers phoning Enterprise to pinpoint the location of an outlet need only to say the name of the town they are interested in, after they are connected to Enterprise National Reservations, and EckohLOCATE will inform them of the Enterprise branches nearest to their location.

The speech recognition system also gives customers the option of finding out contact information, branch opening hours and the branch address. If a customer chooses, then the system is capable of patching their call through to a particular Enterprise outlet.

Eckoh’s chief executive officer, Nik Philpot, said that he was pleased the relationship between Enterprise and Eckho was still as strong as ever. He added that by providing the speech recognition service for simple information, such as outlet location, Enterprise customer service teams were free to concentrate on dealing with more complicated enquires.

The system cuts out the need for customer service representatives to constantly deal with handing out basic information which is requested by customers on a repetitive basis. Since launching its telephone reservations service to customers seven days a week, 24-hours a day, in October 2004, the service has dealt with over 1.5 million call minutes.

Enterprise Rent-A-Car’s IT director for Europe, Parthi Cumarasamy, said that it was always the firm’s intention to provide its customers with the highest possible level of service and, through Eckoh, Enterprise is delivering a fast, simple, efficient locator service.

Over half of motorists eat and drink drive

Monday, July 26th, 2010

A recent survey suggests that many drivers are not giving their full attention to the road when they are running late. The poll, conducted by Co-operative Insurance, found that over half of us are guilty of eating or drinking when we should be giving all of or attention over to the job of controlling a vehicle.

Of the 3,000 people who took part in the survey, 53 per cent admitted to consuming food or drinks whilst driving. Finishing getting dressed, or putting on make-up, whilst driving was admitted to by six per cent of those polled, and seven percent said that they were guilty of illegally using their mobile phone whilst driving.

When running late, 46 per cent of respondents said that they would consider breaking the speed limit. Speeding was also more likely for those who were tired going to or from work, those travelling on motorways and those who needed to go to the toilet. Being in a bad mood was a reason given by 43 per cent of respondents for exceeding the speed limit.

Grant Mitchell, spokesman for Co-operative Insurance, said figures were disconcerting. He added that the survey proved that too many drivers were putting themselves and other road users in danger of having an accident.

Of all those who responded to the survey, 54 per cent admitted to indulging in irresponsible activities whilst driving. Mitchell said that eating and drinking whilst behind the wheel may seem harmless enough, but the consequences of not giving the road the concentration it deserves can change people’s lives forever.

Enterprise introduces car sharing to Raleigh

Friday, July 23rd, 2010

Enterprise Rent-A-Car has launched its WeCar service to the residents of Raleigh. Those living in the city, who register online to become members of the car sharing service, will have access to two Honda Civics, 24-hours a day. The initiative is an extension of the Enterprise rental service first introduced in 2008 to corporations and universities.

Raleigh is the third US city to have the service introduced following its success in both Nashville and St Louis. Having registered online and after paying a $20 sign-up fee and $50 annual membership, customers will have access to the WeCar vehicles for $10 per-hour. The price includes all fuel used as well as insurance and mileage.

Mayor of Raleigh, Charles Meeker, celebrated the introduction of Enterprise’s car sharing initiative by saying that it would mean a reduction in the amount of carbon emissions and would do away with the need for parking spaces. He added that because the cars were available at any time, they would be useful to residents when public bus services closed down for the night.

Glenwood Real Estate Agency broker, Ann-Cabell Baum, said that having WeCar in the city meant that Raleigh was stepping into line with the country’s larger cities. She added that unlike New York, Raleigh did not have a yellow cab service.

The city’s planning director, Mitchell Silver, said that the WeCar service was a definite indication that Raleigh was growing. He added that with a population of around 400,000 the city was emerging as one which really belonged in the 21st century.

Dramatic increase in complaints about car hire

Thursday, July 22nd, 2010

A consumer watchdog in the UK has been shocked by the dramatic rise in complaints against car hire companies in the EU. The UK European Consumer Centre claims that customer complaints and enquires are up by 29 per cent for the first five months of the year when compared to the same period last year.

Although complaints were being made about disputes across the EU, countries causing the most problems when it came to hiring a car included Ireland, France, Italy and Spain. The jump in complaints has prompted the UK ECC to produce a pamphlet, which can be downloaded from its website, containing helpful information on what to look out for when hiring a car abroad, as well as details on customers’ legal rights when hiring a car in the EU.

Jed Mayatt, Manager of the UK ECC, admitted that he knew the number of complaints about car hire experiences was in the rise, but was taken aback when he realised by just how much. He added that the problem meant that UK consumers needed to start taking more precautions when hiring a vehicle and entering into rental agreements with their heads screwed on.

According to Mayatt, one of the most important things a customer can do to avoid problems with their car hire company, is to make sure the vehicle is thoroughly checked, on its return, by a member of the rental team, and signed off in good condition.

Too many people simply leave the car in the returns lot and are surprised when a bill for damages arrives two months later because they did not get a signature saying the car was returned in good order.

Avis hopes move to King Shaka International will pay off

Wednesday, July 21st, 2010

Avis car hire has admitted that although it had to relocate to King Shaka International Airport at a time when the industry was suffering from the effects of the global economic downturn, now that it has done so, it hoped to see the benefits. The new airport was opened ahead of this year’s World Cup tournament, even though a number of airlines announced that it was not necessarily needed.

Wayne Duvenage, chief executive of Avis South Africa, said that the company had also decided to bring forward the delivery of a new fleet of vehicles to coincide with the World Cup instead of the summer holidays, as would normally be that case.

The new high-tech premises at King Shaka International cost R31 million and has the facilities to maintain, store and refuel up to 2,000 vehicles. The facility also incorporates carbon-saving and water-saving initiatives. There is even a cleaning station capable of making a vehicle look brand new in just 12 seconds.

Duvenage explained that as of September 2009, Avis has been carbon neutral. He added that carbon offsetting was being practised by the firm, and that it was investing in the production of clean energy in India, China and Tanzania.

By storing rainfall which is collected from roofs, Avis has also managed to slash its municipal water consumption by around 80 per cent. In Cape Town, a water tank capable of holding 185,000 litres of water means that the depot never needs to access the municipal supply during times of heavy rain.

Study reveals men uncomfortable with their partner’s driving

Tuesday, July 20th, 2010

More than one third of all men who took part in a recent poll admitted that they did not feel comfortable when their partners got behind the wheel of a vehicle. One in 10 added that they have had to ask their partner to pull over so that they can take over the driving. A similar number claim that they have been forced to grab the steering wheel from their partner in order to avoid an accident.

The survey, conducted by OnePoll.com, questioned 3,000 men about how they felt when their wife or partner was in charge of the driving. A spokesman for the market research company said that it was obvious that most men thought that they were better drivers than their other halves.

The number one complaint was that women tended to be easily distracted by things like other motorists, the scenery and children.

Men tend to believe that they have a more finely tuned ability to react to situations than women. Around 20 per cent admitted that they are unable to relax if their partner is in charge of the wheel and a similar number admitted that they had got into arguments over whose driving skills were better.

Also high on the list of complaints was the fact that many men felt their partners used the accelerator a stop-go button, causing journeys to become uncomfortable. Many men also put the fact that they believed their partners did not apply the brakes early enough high on the complaints list.

Hertz offers summer discounts

Monday, July 19th, 2010

Travellers from the Middle East and Saudi Arabia are being offered discounted prices on car rental by Hertz if they are coming to Europe, Australia or North America. Both Leisure and business travellers are being offered up to 15 per cent off the usual rental price in various countries across Europe and in the US, and 20 per cent off rental rates across Australia.

General manager at Kanoo Travel, Roland Bunge, said the special rate discounts on car hire would be available to those who reserve vehicles before July 30. The reduced rates are available to customers who rent a vehicle for a minimum of seven days and who use that vehicle before September 30.

Hertz discounts are available in a number of European countries including Switzerland, the Netherlands, Belgium, Spain, Luxembourg, Italy, Germany, France and the UK. The Hertz brand has been operating out of the Middle East for a quarter of a century and at present there are a total of 66 outlets in the region. In Africa, Hertz has 161 outlets run by 23 franchises.

Hertz is the largest general use car rental brand in the world and is offering the special rates to Middle Eastern and Saudi Arabian customers who will be travelling to Australia, Europe and the US this summer for their holidays.

The special discounts are also being made available to those travelling abroad on business. Hertz offers a wide range of vehicles for a variety of purposes, and for a short time, all vehicles are being offered at low prices.