News

Archive for December, 2009

Discover The World Marketing teams up with Hertz in India

Thursday, December 3rd, 2009

Discover The World Marketing (DTWM) has announced that it will be looking after the itineraries of Hertz Rent A Car customers travelling to India for a self drive holiday. DTWM already looks after the Hertz self drive itineraries in a number of countries including South Africa, Australia, New Zealand, the U.S. and Switzerland.

Country Director- India DTWM, Mark Mendes says that they will be providing customers with two types of service. One will be a complete itinerary for drivers including hotels in which to stay and the other will be a less formal suggestion of routes customers would most enjoy driving. He says that it is not the intention of DTWM simply to supply customers with a rental car but rather to provide a concept. He points out that many self drivers are still looking for an adventure when they go on holiday and that is what DTWM wishes to provide.

As well as providing customers with exciting itineraries DTWM intends to offer defensive driving courses so that drivers can familiarize themselves with the different rules of driving around the world. In India the course will be in association with the Automobile Association of India and will take place over a few days for the basic course running up to fifteen days for the more advanced course. Mendes says that it is extremely important for drivers to get some experience in driving defensively especially when they are driving on the opposite side of the road than they are used to.

Hertz appoints head of car sharing arm Connect by Hertz

Wednesday, December 2nd, 2009

Hertz Global Holdings has just announced the name of the man who will be taking the helm of Connect by Hertz, the company’s car sharing arm. Senior vice president of global sales, Robert J. Stuart is now the man in charge. As well as this announcement Hertz have said that senior director of global car sharing, Griff Long will extend his responsibility for Connect by Herz from North America to include operations in Europe. He will answer to Robert J. Stuart.

Connect by Hertz was launched by the company at the end of 2008 in an attempt to tap into the car club market. Customers can now take advantage of hourly rates which include fuel, 180 free miles-per-day, top of the range satellite navigation systems, comprehensive insurance cover and 24-hour-a-day roadside assistance. The scheme has already rolled out in London, New York and Paris as well as across a number of university campuses in the U.K. and the U.S.

Chairman and C.E.O. at Hertz, Mark P. Frissora said that now Connect by Hertz had successfully been launched the company needed to concentrate on expanding the car club’s membership and making sure that customers were satisfied enough to keep coming back. Mr. Frissora said that the appointment of Mr. Stuart would mean that the global Hertz sales force could be directed at growing Connects presence in the car sharing market. He continued that by doing this it would allow Hertz to make more informed decisions about which areas of the car sharing market to invest in based on customer demand.

Visa Electron users face administration charge when booking with Ryanair

Tuesday, December 1st, 2009

Customers who book tickets with budget airline Ryanair with their Visa Electron card will face paying an additional charge as of 1st January 2010. In the past customers have not had to pay extra when using the card to book tickets. Now if customers wish to avoid a charge they will have to use a Mastercard Prepaid card if they want to avoid Ryanair’s £5.00 administration fee.

At the moment airlines have to offer at least one free payment option to customers if they want to avoid increasing the headline prices on adverts for their services. If they do not have the option of buying a ticket that does not involve the addition of an administration charge then they have to display this fact to their customers when they advertise their fares. The Advertising Standards Authority states in its rules that all non-optional fees included in a ticket’s price must be included in the headline price.

At the moment Visa Electron holders are not charged a fee when they book with budget carriers such as Easyjet, Flybe, BMIbaby, Aer Lingus and Ryanair.

Mastercard Prepaid cards need to be topped up before they are used and although customers are not subjected to credit checks in order to obtain one they may be subject monthly charges, a fee for making the card operational and charges when money is withdrawn.

According to the U.K. Cards Association around 1.7 million people already own a prepaid card from either Mastercard or Visa. Stephen McNamara from Ryanair points out that such cards are readily available throughout Europe.