News

Archive for September, 2009

Renfrewshire to get £3 million boost

Tuesday, September 8th, 2009

A new campaign has been launched to increase tourism revenue in Renfrewshire by £3 million in a bid to attract an extra 22,500 visitors to the area over the next three years.

Visit Renfrewshire plans to target markets in the north of England, North of Scotland and Northern Ireland.

The campaign will be marketed to attract more golfers, walkers, and shoppers who are looking for short-term activity breaks, as well as to raise awareness of the area’s historical and cultural heritage.

President of the Renfrewshire Chamber of Commerce, Tom Johnson, said the campaign said that the region has much to offer tourists who of varied interests; from family history, architecture, education, and the natural environment.

He went on to say that the campaign will play on those strengths to attract visitors, which in turn will benefit the tourist attractions as well as the hotels, retail and leisure businesses in the area.

EU angered by US plan to charge travellers

Tuesday, September 8th, 2009

The EU has said that it might consider visas for US travellers following a plan by the US to charge European travellers who are usually entitled for visa free travel.

The EU has criticised the US’ proposals to charge $10 for the visa waiver programme, and have threatened to implement its own charges.

The fee would be used to fund a new programme to promote foreign travel to the US, however the EU views it as a hassle to many of its citizens following the rules coming into effect.

Currently there are 35 countries that can enjoy the visa waiver, including the UK, France, Germany, Singapore and Japan.  Travellers must register at least 72 hours before travel and must update their registration every two years.

The new charge of $10 would be paid by travellers when they register, and would be used to educate visitors, amongst other things, on the online registration for visa-free travel to the US.

William Delahunt, a US representative who sponsored the bill said it was a nominal fee and urged the EU not to exaggerate the issue.

However the EU has said it would consider whether the new charge would amount to visas being issued to US travellers.

American Airlines cleared over racism claims

Monday, September 7th, 2009

A US federal judge has cleared American Airlines of wrongdoing in a lawsuit by six Iraqi-American men who claim their nationality was the reason behind the cancellation of a flight.

US District Judge Paul Borman concluded the decision by the captain to return a flight to the gate was not arbitrary and capricious.

The six men, residents of Michigan, were employees of a security firm and were returning from San Diego following a training session with US Military personal.

The men, passengers aboard flight 590, claimed the flight crew wrongly decided they were a security risk based on racial profiling through discrimination based on race and national origin.

In Borman’s judgement, he claimed that one of the men covered his face with a blanked and stared menacingly at flight attendants during safety instructions.

He said that the unusual actions by the passengers reasonably concerned the flight attendants and justified their calls to the pilot and justified his decision to return to the gate.

The judge said the flight was rescheduled for the following morning and other passengers were boarded and flew to Chicago without incident.

Australian travel websites scrap booking fees

Monday, September 7th, 2009

Travel agents in Australia are facing further competition as online booking sites have drop booking fees of up to $50.

Online booking sites including Expedia and ZUJI Australia both removed the fees on all flights.

Expedia has announced that fees will be dropped for a six week period and expressed that it could make the change permanent if one million people visited their website by October 18.

ZUJI Australia said customers will pay the cost of the flight without any further travel agency booking fees.

Expedia has already scrapped booking fees on its US and Canadian websites, with marketing manager Louise Crompton saying that it was time for Australians to enjoy the same benefit.

ZUJI Australia’s general manager, Peter Smith, said the removal of booking fees is a turning point for the industry and a vote of confidence for the Australian economy.

He believes that charging booking fees for online transactions is now outdated and is unfair to travellers given the tough economic times.

Airlines ramp up swine flu prevention

Monday, September 7th, 2009

The airline industry ramping up measures to reduce the risk of transmission of swine flu by stowing pillows and blankets and issuing disinfectant wipes.

William Schaffner, head of preventative medicine at Vanderbilt University medical school said that aircraft cabins have been renowned for spreading infection from one part of the world to another, as proven by the SARS epidemic

He also doesn’t believe that much can be done, as the airline industry has had to fight the pandemic, as well as global downturn in the travel industry.

Over 10 percent of flights between the US and Mexico have been cancelled since September last year, according to the Official Airline Guide.

Although the airline industry has no desire to play doctor, they are ready to stop a flight if need be, as the US Centre for Disease Control has set up a stringent policy on dealing with passengers who show symptoms of swine flu.  One such measure is to deny boarding to any passenger showing signs of a serious communicable disease, and that reporting of patients whose diagnosis has been confirmed.

Southwest Airlines spokesman, Paul Flaningan said that crew were trained to respond to sick passengers at the gate and in flight, and to work closely with medical personal to identify the appropriate course of action.

As a precaution, some airlines including Virgin American and Southwest have scrapped issuing blankets and pillows on some flights.

A Virgin America spokeswoman said that the airline has began issuing antibacterial hand-wipes and gels for use for guests and crew, as well as offering masks for those who request them.

In Asia, authorities have attempted to use specially designed cameras to detect passengers who have the illness, but experts believe that machines are not perfect.

Most other airlines have been painting a different picture on the swine flu pandemic, claiming that there is no greater risk of travelling by air than by using public transport, as the air inside the cabin is completely exchanged with air outside between 10 to 15 times per hour.

London Midland cancellations cause major disruptions

Monday, September 7th, 2009

Rail commuters faced major disruptions yesterday as a rail company cancelled all but one service due to a lack of staff volunteering to work.

The company, London Midland, which operates more than 1,200 services a day to 149 stations, cancelled all services except to those on the Birmingham to Liverpool line.

The company has been under fire lately from passengers and politicians after it has been revealed that drivers usually work on a voluntary basis on Sundays, but this week saw insufficient numbers put their hands up for the shift.

One traveller, Hemi Carlson, had planned to take a London Midland service from Euston to Milton Keynes, but instead had to travel on a Virgin train, costing £13 return compared to £11 with London Midland.

He said that the service usually worked, but there are often delays, cancellations and power cuts on the line, and that £2 was a lot more money during these rough times.

The company, based in Birmingham, runs services throughout the centre of England, servicing cities including London, Birmingham and Liverpool, and connecting many towns across throughout the midlands.

Lord Adonis, Transport Secretary, has been asked by Conservative MP to investigate the disruptions.

This weekends disruptions were caused by the end of an agreement where drivers were paid double to work Sundays, however the Rail Maritime and Transport Unions aid that workers were not taking strike action.

Staff shortages lead to car hire £208 damage bill

Monday, September 7th, 2009

It has been revealed that some Europcar customers have had their credit cards charged for damage after returning  their hire car in perfect conditions due to what is said to be staff shortages.

One case included Kate Colledge, who rented a car from Manchester Airport and returned the car 40 minutes early, being told that there were no available staff to inspect the car for damages.  She was instructed to leave the keys in an envelope at the outlet and wait for an invoice to be sent by post.

Later when Ms Colledge checked her credit card statement, she discovered that £208 had been taken without notification by Europcar.

After much investigation it was found out that the car wasn’t checked until 17 hours following her return of the vehicle.  Europcar informed the customer that it is company policy that customers are liable for rental cars until they have been checked by staff regardless of when.

Ms Colledge said that if she had wanted the car to be checked by someone, she would have had to have stayed with the car for a further 17 hours ahead of the agreed time of return.

As the issue was probed, Europcar conceded that staff shortages were a common issue as staff are often forced to spread themselves thinly due to the busy nature of the airport, but have withdrawn the £208 due to the time lag between the return of the car and the inspection.

The British Vehicle Leasing and Rental Association have recommend that customers should try to return the car within office hours to ensure vehicle inspections are done completely and correctly to prevent such incidents arising.

British Airways launch new ad campaign

Friday, September 4th, 2009

British Airways has announced that it will launch its first television campaign in two years.

The airline, last running TV ads in August 2007, will air the first in a series of nine ads on ITV1 this Monday.

The new campaign features a series of events taking place from around the world over the next few weeks, aimed at convincing travellers that the most exciting holidays are not ‘staycations’.

The first ad will feature Mumbai’s Fashion Week which runs from 18 to 22 of September.

The commercials will still maintain a level of tradition, using the same music from previous advertising, Flower Duet from Delibe’s opera, Lakme.

Other events that will be featured include the Las Vegas Rodeo, Carnivale in Venice, and the Canton Fair in Guangzhou.

The advertising comes following a terrible year for the airline which posted a £148 million loss in the first quarter, and has been fighting to stay afloat amidst the downturn in the travel industry due to the recession.

EasyJet kill off 120 jobs at East Midlands

Friday, September 4th, 2009

120 jobs are set to be cut by EasyJet at the East Midlands Airport as the low-cost carrier announces it was pulling out.

The airline claims to be moving its base to a more profitable airport because the revenue from the Castle Donington airport had been stagnant for many years.

The carrier has initiated a 90 day consultation with its staff at the airport and Luton airport, were the airline planes to cull 20% of flights.

The news comes just days after low-cost rival Jet2.com said it will be ramping up operations at East Midlands airport that will ultimately create 250 jobs.

EasyJet said that the situation was also made worse by the increases in Airport Passenger Duty.

The airline presently flies 10 routes from East Midlands to destinations such as Alicante, Barcelona, Faro, Geneva, Ibiza, Majorca, Malaga, Nice, Prague and Venice.

The airline is also reportedly looking at making further staffing cuts at Belfast, Bristol, Newcastle and Standsted.

Funeral for Brit killed in Canada

Friday, September 4th, 2009

The funeral of a father-of-two from Leeds who tragically died whilst trying to break up a fight on a holiday to Canada took place yesterday.

Stuart Firth, of Garfouth, was on a yearly fishing tried in Peterborough, Ontario when he was fatally beaten by four men on August 16.

Firth suffered a fractured skull and died later in hospital.  A 39-yearold man was charged by police over the assault.

The funeral service was held at St. Mary’s Chapel in Garforth.

Mr Firth is survived by his wife Anne, 36 and two children Amelia and William, 11 and eight years old.

A friend of Firth, Tim Bowers, who was also on the annual fishing trip escaped serious injury in the brawl.

Mrs Firth believes that her husband was acting as a Good Samaritan and that he died due to the fact he was breaking up a fight.