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Amadeus voted best for car hire

September 14th, 2009 Written by James DOWNIE

A recent survey has revealed that Amadeus Cars has been voted as the best resource for car hire.

The survey, conducted by ALTEN Ingeneria, which specialise in outsourced technology research, found that Amadeus was the best for car hire because of the sophisticated technology offered to the travel and tourism business.

The survey was aimed to find out which car hire firm offered the quickest and most efficient reservations service.  Such factors included call centre quality and ease with website bookings.  The survey found that Amadeus was well in front of the competition in this category.

Director of Amadeus Cars, Jerome Vanazza commented on how the study highlighted the good work the company has done to support travel agents during the difficult economic climate.  Amadeus Cars is able to increase the chance of securing a higher volume of car hire customers as the efficiency means a faster and cheaper service.

The survey took into account the timing of bookings, and found on average that Amadeus was 1 minute and 47 seconds faster than the competition, which due to the faster response time and higher level of productivity, is estimated at an annual saving of £80,000 to the company.